At Osiana Cappadocia Travel, we prioritize the security and privacy of your personal data. This Privacy Policy outlines how we collect, use, and protect your information in compliance with the Personal Data Protection Law (KVKK) and other applicable regulations. By using our services, you agree to the terms described below.

1. Data Controller

Under the KVKK, the data controller is:

Osiana Cappadocia Travel

Address: Uçhisar Beldesi, Tekelli Mah., Tekelli Oteller Cad. No: 19/2, Nevşehir, Turkey

Company: San Kapadokya Turizm Taşımacılık Tic. Ltd. Şti.

Website: osianacappadocia.com

Email: info@osianacappadocia.com

Phone: +90 506 625 29 84

2. Purpose of Processing Personal Data

We process your personal data for the following purposes:

To provide and improve our travel and tourism services.
To fulfill our legal obligations and respond to official requests.
To communicate with you regarding reservations, inquiries, and promotions.
To enhance your experience with personalized offers and recommendations.

3. Types of Personal Data Collected

We may collect the following types of personal data:

Identity Information: Name, surname, date of birth, passport details.
Contact Information: Email address, phone number, address.
Payment Information: Credit card details, billing information.
Technical Data: IP address, browser type, device information, and cookies.

4. Methods of Collecting Personal Data

Your personal data may be collected through:

Our website (osianacappadocia.com).
Email, phone, or in-person communication.
Third-party platforms, such as booking agencies or partners.

5. Legal Basis for Processing Personal Data

We process your personal data based on:

Your explicit consent.
The necessity to fulfill our contractual obligations.
Compliance with legal requirements.
Our legitimate business interests, provided they do not override your rights.

6. Sharing Personal Data with Third Parties

Your personal data may be shared with:

Service providers (e.g., hotels, transportation companies) to fulfill your bookings.
Legal authorities, if required by law.
Business partners, with your consent, for promotional purposes.

We ensure that all third parties adhere to strict data protection standards.

7. Data Security Measures

We implement technical and organizational measures to protect your personal data, including:

Secure servers and encryption technologies.
Restricted access to personal data.
Regular security audits and updates.

8. Your Rights Under the KVKK

As a data subject, you have the following rights:

To learn whether your personal data is being processed.
To request access to your personal data.
To request corrections or updates to inaccurate data.
To request the deletion or anonymization of your data.
To object to the processing of your data.
To withdraw your consent at any time.

To exercise these rights, please contact us at info@osianacappadocia.com

9. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies help us analyze website traffic, personalize content, and improve our services. You can manage your cookie preferences through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on our website.