Last Updated: 01.02.2025

Welcome to Osiana Cappadocia Travel ("we," "our," "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, osianacappadocia.com, or engage with our services.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access or use our website or services.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information (e.g., credit card details)
• Passport or identification details (for tour bookings)
• Travel preferences and special requests

Non-Personal Information

• IP address
• Browser type
• Device information
• Cookies and usage data

2. How We Use Your Information

We use your information for the following purposes:

• To process and manage your bookings and reservations.
• To communicate with you about your bookings, inquiries, or requests.
• To improve our website, services, and customer experience.
• To send promotional materials, newsletters, or updates (with your consent).
• To comply with legal obligations and protect our rights.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, or delivering services.
• Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us analyze web traffic, remember your preferences, and improve our services.

You can control or disable cookies through your browser settings. However, disabling cookies may limit your access to certain features of our website.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request corrections to any inaccurate or incomplete information.
• Deletion: Request the deletion of your personal information.
• Opt-Out: Opt-out of receiving promotional communications.

To exercise these rights, please contact us at info@osianacappadocia.com

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Osiana Cappadocia Travel

Address: Uçhisar Beldesi Tekelli Mah. Tekelli Oteller Cad. No: 19/2, Nevşehir, Turkey

Email: info@osianacappadocia.com

Phone: +90 506 625 29 84

Website: osianacappadocia.com

This Privacy Policy is designed to comply with applicable data protection laws and reflects our commitment to transparency and your privacy. Thank you for choosing Osiana Cappadocia Travel!