Terms and Conditions

Welcome to Osiana Cappadocia Travel! These terms and conditions outline the rules and regulations for the use of our services and website. By accessing or using our services, you agree to comply with these terms. Please read them carefully.

1. Company Information

• Company Name: Osiana Cappadocia Travel
• Legal Entity: San Kapadokya Turizm Taşımacılık Tic. Ltd. Şti.
• Address: Uçhisar Beldesi, Tekelli Mah., Tekelli Oteller Cad. No: 19/2, Nevşehir, Turkey
• Website: osianacappadocia.com
• Email: info@osianacappadocia.com
• Phone: +90 506 625 29 84

2. Acceptance of Terms

By using our website or services, you confirm that you are at least 18 years old and agree to be bound by these terms and conditions. If you do not agree with any part of these terms, you must not use our services.

3. Services Provided

Osiana Cappadocia Travel offers a variety of travel-related services, including but not limited to:

• Guided tours in Cappadocia
• Hot air balloon rides
• Airport transfers
• Accommodation bookings
• Custom travel packages

All services are subject to availability and are provided in accordance with Turkish laws and regulations.

4. Booking and Payment

• Booking Confirmation: Your booking is confirmed only after full payment or a deposit (if applicable) is received.
• Payment Methods: We accept payments via credit/debit cards, bank transfers, and other methods as specified on our website.
• Cancellation Policy: Cancellations must be made in writing. Refunds, if applicable, will be processed according to our cancellation policy, which can be found on our website or provided upon request.

5. Liability and Responsibility

• Osiana Cappadocia Travel acts as an intermediary between you and third-party service providers (e.g., hotels, airlines, tour operators). We are not liable for any loss, injury, or damage caused by these third parties.
• Participants in activities such as hot air balloon rides or hiking tours must adhere to safety guidelines provided by our staff or third-party operators.
• Travel insurance is highly recommended to cover unforeseen circumstances such as accidents, illnesses, or trip cancellations.

6. Privacy Policy

Your privacy is important to us. We collect and use your personal information solely for the purpose of providing our services. For more details, please refer to our Privacy Policy.

7. Intellectual Property

All content on our website, including text, images, logos, and graphics, is the property of Osiana Cappadocia Travel or its licensors and is protected by copyright laws. Unauthorized use of any content is strictly prohibited.

8. Changes to Terms and Conditions

We reserve the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website. Continued use of our services after changes are made constitutes your acceptance of the revised terms.

9. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Turkey. Any disputes arising from the use of our services will be resolved exclusively in the courts of Nevşehir, Turkey.

10. Contact Us

If you have any questions or concerns regarding these terms and conditions, please contact us at:

• Email: info@osianacappadocia.com
• Phone: +90 506 625 29 84
• Address: Uçhisar Beldesi, Tekelli Mah., Tekelli Oteller Cad. No: 19/2, Nevşehir, Turkey

Thank you for choosing Osiana Cappadocia Travel. We look forward to providing you with an unforgettable experience in Cappadocia!